Be easier to find. Make the next conversation count. Give your team a clearer path from the first inquiry to the next appointment.
Your AI sales receptionist is configured with your HVAC service information, qualification questions, booking rules and handoff instructions. We review example conversations with your team so the experience reflects how you want customers to be welcomed and guided.
Hear the receptionist in action ↗Give homeowners a clear way to find you, reach you and request service—even when your team is busy on a job.
Connect reception and the agreed inquiry path to your existing website. A new website build is quoted separately for Capture.
Give visitors a clear next step while preserving your existing site.
A visitor uses your existing site to reach the configured receptionist.
Configure the opening conversation around HVAC repair, replacement and maintenance inquiries, with the information your team needs.
Give incoming callers a consistent first response and reduce repetitive intake work.
Collect the caller’s contact information, service issue and location before the handoff.
Set the hours, overflow routing and escalation rules that fit your operation.
Create a next step for callers when the office is closed or your team is already on another call.
An evening no-cool inquiry follows your approved booking or human-handoff rules.
Check incoming requests against the areas and service types your business supports.
Help your team focus on jobs that fit instead of sorting every inquiry manually.
Separate an in-area furnace repair request from a location your team does not serve.
Configure appointment availability, intake requirements and the situations that need a person.
Move from an initial inquiry to a defined next action with fewer back-and-forth steps.
Offer an appropriate appointment or route a request for review when it falls outside the booking rules.
Includes Capture. Connect the messages, estimates and next actions that can otherwise get scattered across a busy HVAC office.
A business website built around your brand, heating and cooling services, service area and a clear call or appointment request.
Help visitors understand what you do and take the next step with less searching.
A homeowner lands on your AC repair page and can quickly find your service area and contact route.
Create a process to request honest customer feedback and help your team monitor and respond to reviews.
Help future customers evaluate real experiences and give your team useful feedback.
Invite customers to share an honest review after service, without filtering requests by expected rating.
Connect available campaign, inquiry and appointment data into a view your team can use to review performance.
Help identify where attention becomes an inquiry and where the process needs work.
Review incoming leads, booked appointments and follow-up status using the data your integrations support.
Maintain accurate business information and review the profile within the agreed account scope.
Help homeowners find consistent hours, services and contact details.
Keep seasonal hours and service descriptions aligned with the business website.
Manage ongoing lead conversations by text, using the messaging permissions and channel setup agreed for your account.
Give customers a convenient way to answer questions and continue the conversation.
A homeowner replies with their availability instead of starting a new phone call.
Connect webchat inquiries to the lead record and the team or workflow responsible for the next step.
Give visitors another route to ask a question while they are considering service.
A replacement inquiry from the website becomes a tracked conversation.
Organize contacts, conversations and stages in a shared CRM—a customer relationship management system.
Help the team see who needs attention, what was discussed and what happens next.
See whether an estimate is waiting on the customer, your office or a follow-up.
Build agreed follow-up sequences for new inquiries and open estimates, with timing and handoff rules.
Reduce the chance that interested homeowners are forgotten after the first conversation.
An open replacement estimate gets an appropriate check-in rather than disappearing into an inbox.
Assign ownership and next actions so people and workflows work from the same process.
Make it easier to keep commitments and avoid duplicated or missed follow-up.
The office sees the next callback task and the context collected during intake.
Includes Convert. Connect visibility and lead generation to the reception and follow-up process that turns attention into a useful conversation.
Search engine optimization focused on useful HVAC service content, local relevance and the website foundations agreed in your scope.
Help search engines and homeowners understand your services and the areas you serve.
Give AC repair and furnace replacement their own clear service information, with accurate local business details.
Generative engine optimization: improve the clarity and consistency of information that AI answer tools may use to describe your business.
Make your services, location and expertise easier to interpret when people research providers through AI tools.
Publish clear service-area information and useful answers to real HVAC customer questions. AI mentions are not guaranteed.
Create a process to request honest customer feedback and help your team monitor and respond to reviews.
Help future customers evaluate real experiences and give your team useful feedback.
Invite customers to share an honest review after service, without filtering requests by expected rating.
Plan agreed HVAC acquisition campaigns and connect their inquiries to intake and follow-up. Advertising budgets and channel scope are set separately.
Give your business a coordinated way to pursue new appointment opportunities.
A seasonal campaign sends homeowners to a relevant page and routes their inquiries into the customer journey. Lead volume is not guaranteed.
Connect available campaign, inquiry and appointment data into a view your team can use to review performance.
Help identify where attention becomes an inquiry and where the process needs work.
Review incoming leads, booked appointments and follow-up status using the data your integrations support.
A homeowner discovers your service page or campaign while researching an HVAC problem.
Your website and receptionist help collect the inquiry and identify the appropriate next step.
Messages, estimates and follow-up stay connected so the team can work toward an appointment.
We configure the selected services around your business. Your written scope sets website pages, revisions, hosting, ownership, channel allowances, integrations and ongoing service work. Convert includes Capture; Growth includes Convert. Advertising spend and additional customization are quoted separately. Search positions, AI recommendations, review ratings and lead volumes are not guaranteed.
Compare what’s included ↗Hear how Deb handles a conversation, or tell us where your HVAC team needs help. We’ll build the demo around your calls, estimates and follow-up.
Speak with Deb, our AI receptionist · (217) 866-0999
AI receptionist demo line · Available 24/7